FAQs - Details
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If you are changing bank account information, we will need a completed Auto Debit Form with the new bank information and a blank voided check from the new account. Please include an e-mail address on the new form and we will send you a confirmation once the Auto Debit has been updated on your account.
If you wish to cancel your automatic deductions, you can Submit Billing Questions Online to make that request. Or you can call our office at 317-844-9200 to cancel.
You can read more information about the Auto Debit Process on our website.
PLEASE NOTE: If you need to cancel your Auto Debit, you must contact our office to cancel by the 10th of the month in order for the Auto Debit to be removed from your account for the next billing cycle.