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PLEASE NOTE: If you need to cancel your auto debit, please contact our office as soon as possible. If the bank file has been transmitted, it may be the following bill cycle for the cancellation to take effect.
Along with auto-debit, you may wish to enroll in the e-bill option. You can simply check the box on the form marked 'both'. With this option, you will no longer receive a mailed paper bill but rather will receive your monthly statements by e-mail.
- If you are changing bank account information, we will need a completed Auto Debit Form with the new bank information. Please include an e-mail address on the new form and we will send you a confirmation once the Auto Debit has been updated on your account.
- If you wish to cancel your automatic deductions, you can Submit Billing Questions Online to make that request. Or you can call our office at 317-844-9200 to cancel.
- PLEASE NOTE: If you need to cancel your Auto Debit, you must contact our office and cancel by the 10th of the month in order for the Auto Debit to be removed from your account for the next billing cycle.